- 1. This is a Cello Gift Voucher (GV)/e-Pay and it would only be accepted on the Cello Website https://celloworld.com/
- 2. The person with the Cello GV/e-Pay is deemed the beneficiary.
- 3. Once the GV/e-Pay has been added to the ‘e-Pay’, it can be redeemed at the Cello website.
- 4. More than one GV/e-Pay can be used in one bill.
- 5. This is a one-time use GV/e-Pay.
- 6. No Credit note/Refund for the unused amount of the GV/e-Pay will be given.
- 7. Cello GV/e-Pay CANNOT be revalidated once expired.
- 8. Cello GV/e-Pay cannot be redeemed on specific block-out dates. Cello may add or delete any date at its sole discretion.
- 9. Any dispute related to the GV/e-Pay should be referred to the issuing company and the decision of the issuing company shall be final.
- 10. Cello makes full efforts to accept GV/e-Pay but on account of any technical/administrative reasons.
- 11. If GV/e-Pay gets blocked on account of a technical issue, it will be enabled in 72 hours.
- 12. For any queries/issues related to GV/e-Pay, raise a request at www.gvhelpdesk.com.
