1.This is a Pronto GV (Gift Voucher)/e-Pay that will be accepted on the Pronto App (Android/iOS).
2.The person who has the GV/e-Pay is deemed to be the beneficiary.
3.Multiple GVs can be used in one bill/transaction.
4.The GV/e-Pay cannot be clubbed with the existing offers.
5.Partial activation is not allowed. This GV/e-Pay can be activated only once & is not reloadable/ cannot be revalidated.
6.In case the value of the product/items exceeds the value of GV/e-Pay, the difference shall be paid by the customer.
7.GV/e-Pay cannot be exchanged for cash/gift cards/credit notes.
8.Once the GV gets added to the e-Pay balance, it can be utilized till the balance gets exhausted or expires. No credit note or refund for the unused balance amount will be given.
9.The GV can be converted into e-Pay as per the holder's convenience.
10.The GV/e-Pay balance cannot be transferred to another e-Pay account, exchanged for cash, or converted into any other form of currency.
11.The e-Pay balance must be linked to the registered mobile number.
12.After conversion into e-Pay balance, this GV is valid for partial redemption. The balance would remain in the e-Pay balance and can be used for multiple transactions within the validity period.
13.Only valid GV/e-Pay at the sole discretion of Pronto shall be accepted for redemption.
14.Pronto/GyFTR may add or delete any date(s)/period(s) at its sole discretion without any liability.
15.If a GV/e-Pay gets blocked on account of a technical issue, it would get enabled in 72 hours. In case of transaction failures after GV/e-Pay is applied, the amount would be automatically refunded to the same cards within 48 hours.
16.Pronto/GyFTR reserves the right to edit/change the terms and conditions for the GV/e-Pay at any time without any notice or liability.
17.The GV/e-Pay CANNOT be revalidated once expired or canceled under any circumstances.
18.Pronto/GyFTR is not responsible if the GV/e-Pay is lost, stolen, or used without permission.
19.For any queries or issues related to GV/e-Pay, raise a request at www.gvhelpdesk.com.