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- The Sterling Holidays Gift Card is powered by Pine Labs Limited.
- The Gift Card can be redeemed only on the Sterling Holidays website: https://www.sterlingholidays.com/bookings.
- The Gift Card is valid only for booking stays on the Sterling Holidays website. It is not applicable for package bookings, MICE bookings, or Corporate CUG bookings.
- The Gift Card cannot be redeemed directly at any Sterling resort or on any other platform.
- The Gift Card cannot be used for direct purchases at the resort, including food & beverage bills, spa services, activities, experiences, banquet or event payments, transport, transfers, sightseeing, retail purchases, third-party services, or any incidental or personal expenses.
- The Gift Card cannot be used for bookings made through OTAs, travel portals, travel agents, intermediaries, corporate rates, group rates, discounted rates, contracted rates, or commissionable bookings.
- The Gift Card is valid for 12 months from the date of issue.
- The Gift Card cannot be cancelled, refunded, exchanged for cash, or reloaded.
- Only one Gift Card can be used per transaction.
- Any booking made using a Gift Card will be non-refundable.
- Multiple transactions can be made using the Gift Card until the balance value is exhausted.
- If the booking amount exceeds the Gift Card value, the balance amount must be paid online through another accepted payment method.
- The Gift Card is a cash-equivalent bearer card and may be used by anyone in possession of the card details. Sterling Holidays, Qwikcilver, and their affiliates are not responsible for any lost, stolen, or unauthorized use of the Gift Card.
- No cash refund or replacement will be provided against expired Gift Cards.
- The Gift Card cannot be combined with any other promotion, offer, discount, or benefit unless specifically stated.
- Gift Cards purchased against a specific holiday package can be redeemed only against that package.
- The minimum Gift Card value is ₹1,000 and the maximum Gift Card value is ₹50,000 per Gift Card.
- Sterling Holidays and Pine Labs may, from time to time, offer promotional schemes that provide additional credit or bonus value on Gift Card purchases. Such offers shall be limited to a maximum of 10% additional credit on a minimum purchase value of ₹10,000, subject to a maximum bonus value of ₹2,000, whichever is lower.
- The Gift Card will be delivered to the recipient's email address as entered at the time of purchase, unless delivery is scheduled for a later date.
- Gift Card balance and validity can be checked by sending BAL
to 9963900600 from the registered mobile number. - Pine Labs and Sterling Holidays reserve the right to amend these Terms & Conditions from time to time.
- All disputes shall be subject to the jurisdiction of the courts in Chennai, India.
- For any queries, please write to crs@sterlingholidays.com or call 9003302727.






































