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Once customer receives the 16-digit E-gift card number and 6-digit PIN. As shown in below screenshot. Below are the steps to redeem in thecollective.in website.
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Step 1: Customer should open this link https://wwwthecollective.in/myaccount/wallet from the browser
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Step 2: If he is an existing customer they should login with e-mail ID / mobile number if he is a new customer they have to create an account.
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Step 3: Once customer logged-in they will land on below page. And they should click on button which is on right hand side “ADD GIFT CARD”
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Step 4: Once click of “ADD GIFT CARD” button a pop-up will appear where customer should enter the 16-digit e-gift card number and 6-digit PIN and click on “ADD TO ACCOUNT” button
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Step 5: Once the card is validated, the amount will be added to American Eagle Credits which indicates the E-gift card redemption is successful
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Step 6: Finally, customer can use this credits in checkout summary page in “APPLY COUPONS & PROMOTIONS” section.
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Redemption Steps at Store
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Step 1: Customer visit The Collective, Hackett London, Ted Baker, Fred Perry stores in India
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Step 2: Customer completes shopping and proceeds to billing
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Step 3: Customer presents e-gift card code (card no and Pin) to Cashier
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Step 4: Cashier punches in bill
